Hot Desking - Love it or loathe it?

Yet again Hot Desking is in the news after a 999 worker sued the North West Ambulance Service over their hot desking policy after he was forced to share a desk with colleagues. He said that not having a desk allocated to him had caused stress and panic attacks. 

Hot desking involves multiple workers using a single desk during different times of the day. There are various pros and cons to hot desking. 

Several employees can use the same desk at different times of the day. This saves on the cost of desking, seating and floor space rental as more employees can be accommodated in smaller premises. 

Call Centres which are sometimes open for up to 24 hours per day would struggle to provide a desk for each employee due to lack of space and excessive cost.

Employees do like to have their own space, almost like their own little empire. We see this with the decoration of desks and screens with personal items, photographs, cuddly toys etc. 

Having your own personal desk makes an employee feel treasured and valued by their employers. This reduces staff turnover, keeping valued staff from leaving and reducing the cost of finding and training new employees. 

Staff have to take their belongings to the desk when their shift starts and remove them when they finish for the day. 

Teams of workers that have to collaborate are often split up due to the availability of desks in certain areas at the start of their shift. 

If an office is just open for the standard office hours and staff are working a full day, then hot desking shouldn't be necessary. However, if an organisation has a lot of employees working over multiple shifts, then hot desking is an essential pert of the business.